Frequently Asked Questions
General
We do not charge anything to tour our community
We gladly accept walk-ins
We have staff in our local office Monday-Friday 8am-6pm and Saturdays 9am-3pm
We invite you to visit our application page at https://www.reservegulfhills.com/ or contact our office for us to send you an application invitation.
It can take 3-5 business days
Application fee(s), Admin Fee, Lease Term Fee, Pet Fee, and Pet rent (if applicable), pro-rate and/or 1st months rent
Yes! Read your lease carefully, document the unit’s condition before moving in, pay rent on time, and communicate with your property manager if any issues come up.
We offer easy and convenient payments through our property website portal, Cashier's check and, Flex Payment
We can send you a link to pay at https://www.rentcafe.com/ or you can login to our website at https://www.reservegulfhills.com/
Water, Sewer, Trash, Pest Control, Community Operations Fee, Tanning (if applicable), Pet Fee (if applicable)
We do require renters insurance
Here is the phone number to MS Power 1-800-532-1502
AT&T and Sparklight
2 guests per apartment when you bring them to the pool
Our rental rates and lease terms are the same for all applicants, but I’d be happy to share our current lease options and pricing with you.
Pay a new deposit for the new community
We do not allow subletting
60 days notice and a $2000.00 termiantion fee
6 months is our shortest
Amenities
3/24 Hours Gyms: Spin Room, Cardio and, Weight Room, 2 pools, 2 dog parks, golf simulator, 3 fishing ponds, business center, cornhole, 2 tanning beds (1 lay down and 1 stand up), Package Lockers, Gazebo/Lounge Area, Movie Theater, 2 Outdoor fireplaces, playground, shuffle board, pool table, Large Sundecks, Club hose, Wi-fi hot spot, monthly resident events
10 am to 10 pm 365 days a year. Our back pool is closed on Mondays for deep cleaning, and the office pool is closed on Tuesdays for deep cleaning.
Washers & Dryers are provided in the unit! Free of charge.
Fridge, stove, dishwasher and microwave oven.
No, but we can refer you to Cort for your furnishing needs
https://www.cort.com/
Packages are delivered to your door or the Package lockers.
stationary bikes, treadmills, ellipticals, free weights, benches, and strength training machines
Quiet time: 10 pm to 8 am. We rent the clubhouse for a $200.00 fee and a $500.00 deposit. 20 guests max and up to 4 hours.
Pet Policy
$450 Non-refundable Pet Fee for the 1st pet and $250 Non-refundable pet fee for the 2nd pet. $25 monthly pet rent and $25 a year pet screening fee
Yes, we have 2
Location
Our address: 6721 Washington Ave, Ocean Springs, MS 39564. We are off exit 50 in Ocean Springs, MS on Washington Ave. Inbetween the Dollar Tree and Dollar General
Lemoyne Blvd or Hwy 90
The beaches, shopping, grocery stores, downtown Ocean Springs, boutique shopping, restaurants, casinos, nightlife, shops and services, travel and schools
St Martin
we have 2 on property and D'Iberville has one that is 3.9 miles away
Yes, Weeks Bayou Nature Trail is 2.9 miles aways from us
Ocean Spins, Biloxi and Gulfport for all your shopping needs
coffee ya'll, is 2.2 miles away from us
Maintenance
We complete a full inspection, professional cleaning, and ensure all appliances and systems are working properly before move-in.
Yes, 24/7 365
You can always call us 24/7, and you can also use your resident portal to put in service requests
emergencies 1st then in the order they come in
You can call our emergency line, and a courtesy officer will assist with unlocking your door. Please note, there’s a $50 fee for after-hours lockouts.
Yes, but please always ask our office staff for any major changes 1st
Didn't find an answer?
Our team is always ready to answer your questions.